Frequently Asked Questions – Card Holders

Frequently Asked Questions – Card Holders

Disabled people working at a computer

Here are our popular frequently asked questions for Fair4All Card Holders.

If we haven’t covered your particular question, feel free to ask by by email on or leave us a voicemail on 01494 211179.

If you want an alternative format, please do let us know and we will be happy to help.

  Is there a charge for the card?

 How long will a card take to arrive?

 What do I do until my card arrives?

 What happens to my application?

 Is my data safe?

 Can I get a replacement card?

 Can I get a duplicate card?

 Can I change my details?

 What should I do if my card is lost or stolen?

 I don’t live in Buckinghamshire, can I have a card?

 Can I get a card for my disabled child or older relative?

 Can I complain about a Fair4All Card Partner who didn’t recognise the card?

 Can I complain about a business or service who isn’t a Fair4All Card Partner?

 What if a Fair4All Card Partner complains about me?

 What evidence can I provide?

 How do I provide evidence?

 Does the Fair4All Card disclose my disability?

 Can I apply for a Fair4All Card on behalf of someone else, e.g. my child?

 Does the Fair4All Card have to be about Covid-19 restrictions?