Feedback

Feedback

On this page you can send us feedback and also see testimonials from our existing Fair4All Card holders.

Feedback

This page is for giving general feedback to BuDS about the Fair4All Card scheme. We welcome both positive and negative feedback as we want the scheme to work for the people who use it.

If you have a complaints or comment about a specific retailer or service provider (also known as Fair4All Card Partners), or someone who is a Fair4All Card Holder, please click on the button below:


Complaints about Card Partners and Card Holders

If you have a complaints or comment about a specific retailer or service provider (also known as Fair4All Card Partners), or someone who is a Fair4All Card Holder. Click on either the title or the picture to go to the page.


Online feedback form

If you have feedback about the Fair4All Card Scheme you can do so here. We appreciate all feedback, both positive and constructive.
Click on either the title or the picture to go to the page.

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Previous Feedback

This feedback has been published with the permission of the person who wrote it, although all names have been changed to protect the identity of our Card Holders.


It’s a great idea – however I have mobility issues and there isn’t anything on the card for mobility and this is a huge issue in some stores. For example Tesco wouldn’t let me use a mobility trolley as I didn’t look disabled. Also very few companies have signed up for it which is a real shame hopefully over time more will sign up for it.

– Felix, 5th August 2021

When this feedback came in, we reviewed the adjustments we had on offer and expanded the range of statements. As more people ask for new things, we review each one, and we often add them to the list of statements on offer.


I haven’t been able to get into the shops yet but my children’s school were happy to recognise it. 5 stars.

– Mike, 9th October 2021

We were delighted to hear that our applicants have had luck using their Card outside of our Partners, and this is what made us realise that our scheme could be used anywhere, and not just in the shops we are in contact with.


Great idea. My shoulder was on the verge of dislocating in a shop and I asked the person in front of me if I could go in front as I was in agony. I showed him the Fair4All Card and he let me.

– Leslie, 13th December 2021

This was great to hear – it’s always lovely to hear positive stories like this.


The team has been fantastic in communicating throughout the whole process. From explaining what is required and how to go about the application process. It has been very reassuring to know that there are people out there willing to go that extra mile to ensure your loved ones get the best experience they can and the support without feeling judged.

– Amira, 7th February 2022

We’re glad that we were able to help Amira feel so reassured throughout the process. We hope that your Fair4All Card helps you.